Services

Virtual Administration Services

The Melbourne Admin Group delivers professional virtual assistant and remote admin services in Melbourne and across Australia, supporting B2B businesses that need reliable administrative and operational support without the overhead of in-house staff.

Administrative Support

  • Email and inbox management

  • Calendar and appointment scheduling

  • Data entry and data organisation

  • Document formatting and editing

  • Creation of business templates (Word, Excel, PDFs)

  • CRM updates and maintenance

  • File management and digital organisation

Finance & Accounts Administration

  • Invoicing and credit notes

  • Accounts receivable follow-ups

  • Weekly/monthly statements

  • Debtor management and overdue reminders

  • Basic reconciliations

Operations & Business Support

  • Workflow and process setup

  • Coordination of day-to-day operational tasks

  • Supplier and contractor communication

  • Booking freight or deliveries (if applicable)

  • Reporting and performance summaries

  • Admin support for projects, campaigns, or business launches

Virtual Assistant Services

  • General admin overflow support

  • One-off administrative projects

  • Short-term or ongoing remote assistance

  • Flexible weekly or monthly service options

  • SOP and process documentation

  • Website development

Tradie Admin Support

  • Quoting and estimate preparation

  • Invoicing and payment follow-ups

  • Scheduling jobs and managing bookings

  • Email and enquiry management

  • Organising paperwork and compliance documents

  • Creating templates for quotes, invoices, and job sheets

Customer & Client Support

  • Customer onboarding and welcome documentation

  • Responding to customer enquiries

  • Managing customer communication and escalations

  • Drafting professional responses and updates

  • Coordinating suppliers, contractors, and service provider

What’s Included in Our Administration Consulting Services?

Business Systems Setup

We help you put the right systems in place from day one, ensuring your business operates smoothly and professionally.

  • Google Workspace or Microsoft 365 setup

  • Email organisation & structure

  • File management & digital folder systems

  • CRM setup

  • Job scheduling platforms

  • Project management tools

  • Basic website setup support (Wix, Squarespace, Shopify)

Foundational Administration Setup

We create simple, effective workflows to help you manage your daily operations with ease.

  • Setting up business email addresses & signatures

  • Creating branded document templates (quotes, invoices, contracts)

  • Establishing record-keeping and document organisation standards

  • Setting up payment methods, invoicing systems & online payment links

  • Creating customer onboarding documents and business forms

Templates, Documents & Business Tools

We create the essential documents and tools every new business needs to operate professionally and consistently from the start.

  • Custom quote, invoice & job sheet templates

  • Professional email scripts & customer communication templates

  • Business checklists, forms & starter documentation packs

  • Pricing sheets, service guides & branded templates

  • Customer onboarding documents & welcome packs

  • Supplier, contractor & partner setup documentation

Setup Your Business Systems, Processes & Admin the Right Way From Day One

Starting a business comes with endless moving parts and the administrative side is often the piece that gets left behind. The Melbourne Admin Group provides specialised consulting services for new businesses, helping you build strong, organised, scalable administrative foundations from the start.

Whether you're launching a small business, expanding a trades service, starting an online store, or setting up a new professional service brand, we provide the clarity, structure, and systems your business needs to run smoothly.

Administration Consulting for New Businesses